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At Auto Inspection Service, we take pride out of what our dedicated customers say about us!  Please take a moment to read through our newly updated customer feedback section below.  All testimonials were kindly provided by actual visitors to our shop!   We hope that you will find these responses as more profound reasons to choose us over anyone else.  Our biggest endeavor is to work hard to obtain the best possible customer satisfaction, and achieving a solid reputation with our regular as well as new clients.  We know how important building a strong service-minded relationship with our customers is, and will continously strive towards earning the highest recognizition in our field.

 
 

Testimonials

 

September 29, 2008

 

Auto Inspection Service has been servicing my three vehicles for a few years.  We have been very pleased with the service and always feel that we are treated fairly.  When I leave with my vehicle I am confident it's fixed.  They have let me know what needs to be fixed and also what doesn't need to be fixed.  We recently had an issue with overheating of our van right before heading on a two week trip.  I called Jim in the evening and he had me bring it in the next day.  The vehicle was out by 3 pm the same day and ran great for the trip. 

I would highly recommend the services of Auto Inspection Service.  

Jason Comstock

US Microsoft SBSC Advisory Group Member

Clarity Technology Solutions, LLC

 

 

September 28, 2008

 

I started going to AIS about 9 years ago.  AIS was the only place I trusted to work on my Corvette.  Whenever I needed work done to it, Jim cut the dealers price in half and the one thing I found in AIS was trust.  Over the years I have taken my Jeep, my wife's Honda and my Nissan to AIS.  Jim basically has worked on every car I have owned since I moved to Columbus 10 years ago. 

Most recently he installed new brakes and rotors on my 03 Maxima.  9 months later there was a minor problem with them and when I contacted Jim, he replaced them immediately. No questions asked. 

The next week I went to a local tire store for a rotation and they told me my brakes were extremely low.  I told Jim about that and he reassured me everything was good.  Just to put my mind at ease I went to a place that does free brake inspection and they said everything was brand new.  So bottom line is Jim is honest, fair priced, stands behind his work, and someone you can trust to work on your family's cars. 

 

Jim Loparo

 

 

September 11, 2008

 

Jim,

I just wanted to take a minute to thank you for the assistance last week.  Being stranded at the gas station is no fun at all, and we certainly were glad to be able to get in touch with you, on a Sunday no less.  Your advice helped me get on the road and to the parts store, where I got a new battery and was back on the road in an hour.  This sure beat calling triple A and having the car towed somewhere.  My wife and I are certainly grateful for your assistance and have been nothing but pleased with the service we have received from Auto Inspection Service.

Thanks Again,

Jeff Boyles

 

 
 

 

August 26, 2008

 

Dear Jim,

The first time I used Auto Inspection Services for my Mercedes, it was on the advice of a friend who said Jim Carpenter would give you an honest estimate, do outstanding work and get the car done on time.  The estimate was exact, the work was done quickly and the quality was excellent.  The dealership had given me an estimate 14 times greater than what AIS charged me. Now that is a value!

The short drive to Ostrander, OH is well worth the time, so when I needed brakes, I called Jim.  His work was excellent and the price beat the dealer by hundreds.

While his technicians installed my brakes, I was able to get some work done while I waited in his clean, quiet, comfortable waiting room.

The difference that AIS offers goes beyond value and quick and excellent work; it is honesty and caring.  Jim runs a great business but he goes beyond the business relationship for his customers, for his employees and for his suppliers.  Simply, everybody likes Jim.  Jim is a great human being and I will recommend that anyone who needs work on their car drive to Auto Inspection Services for top quality service and value.

 

Best regards,

 

R. P. Hitzemann

President

CompuTek International

 

 
 

 

August 8, 2008

 

My name is Jeff Ungerer. I am the Chemistry teacher at Fairbanks High School, and I have been a customer at Auto Inspection Service for three years. My family moved from Columbus to Ostrander in 2003. At the time, we had three vehicles, each with over 100,000 miles. Although I am able to make many repairs, it was important for us to find a local mechanic that could deliver honest, reliable, and quality work when needed.

My first experience with Auto Inspection Service was in 2005 when a local dealership had serviced a "Check Engine" light. They replaced an EGR valve. One week later, the "Check Engine" light came on again. Having had frustrating experiences with this dealership previously, I called Auto Inspection Service to diagnose the problem. The problem was that the dealership had replaced the EGR valve without replacing the old gasket and tube. 30,000 miles and 3 years later, the "Check Engine" light has not engaged in that vehicle since Auto Inspection Service performed that minor repair.

I have many stories about the honest, reliable, quailty work that I have had performed at Auto Inspection Service over the last three years, but I hope that I can condense it into one. On July 23, 2008, I started a vehicle that sounded like a jet engine. From the sound, I knew that I had a massive exhaust leak near the manifold or the catalytic converter. My dad, who is a retired mechanic, was at our home visiting at the time. The next day, my dad and I got under the vehicle to discover that the tail pipe had separated from the catalytic converter. We needed a 2.5" to 2.25" coupler and clamps to reattach it.

I called Auto Inspection Service. Jim Carpenter said, "Come on over. We'll make one for you." Brooksy made us a perfect coupling within minutes. While we were waiting, we talked with Joe. As we were driving away, my dad said, "Jeff, I've never seen exhaust pipe with this quality -- ever." On our drive home, my dad started talking about his observations at Auto Inspection Service -- a son working with his father, a place that does honest, reliable, quality work. The more he talked, the more I knew that, although I've only had great experiences at Auto Inspection Service, I got approval from a man that I consider a genius -- my dad. Should you have a question about a vehicle -- be it one that you own or are considering owning -- I would, strongly, encourage you to call Jim Carpenter. I am an Auto Inspection Service customer for life.

Jeff Ungerer

"Whether you believe you can or believe you can't, you're right."

Chemistry Teacher

Fairbanks High School

 
 

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